Shipping Policy
Definitions
- Seller: Refers to Digipinit, the entity responsible for fulfilling orders.
- Buyer: Refers to the person or organization placing an order.
- Goods or Services: Refers to the product keys and digital services purchased by the buyer.
Payment
All payments are due upon completion of the order. If payment is not received or the payment method is declined, the order will not be processed and no items will be dispatched.
Digital Delivery Terms
Upon successful purchase, your order is delivered automatically and instantly via email. In rare cases, delivery might take up to 8 hours due to unforeseen circumstances.
What You Will Receive:
- Your genuine product key(s) valid for the software.
- Detailed instructions on how to download, install, and activate the software.
- Our support team is available to assist you with any questions.
Note: As our products are digital, no physical items such as DVDs or stickers are shipped.
Delivery Timing
Products are delivered directly to your email within seconds, minimizing environmental impact. Ensure you check your spam or junk mail folder if you do not see the email.
What to Do If Your Purchase Has Not Arrived
If you haven’t received your purchase, first check your spam or junk mail folder. If you still don’t find the email, please contact our customer service team at support@digipinit.com.
If you do not receive your order within 8 hours of your purchase, contact us with your order number, and we will assist you promptly.
Contact Us
- Email: support@digipinit.com
- Phone: +44 2080 404 474
- Working Hours: Monday to Sunday | 8:00 AM - 6:00 PM GMT
- Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom