Returns
We accept returns for both defective and non-defective products within 180 days of purchase. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging where applicable. Digital products can only be returned if they have not been activated or installed.
Refund Process
To request a refund, please contact us within 180 days of purchase with your order details (order number, email, and proof of purchase). Refunds will be processed within 48 hours of confirming your request. The refunded amount will be credited back to the original payment method within 10 business days.
Exchanges
Exchanges are accepted if the product is defective or if you receive the wrong product. Please contact us within 180 days to request an exchange. We will guide you through the process and arrange the exchange.
How to Request a Return or Exchange
- Contact our support team at support@digipinit.com with your order details.
- For digital product returns, we may require you to complete a Non-Use Declaration Form.
- Once we receive the completed form or confirmation of return, we'll process your refund or exchange.
Order Cancellations
You can cancel your order within 1 hour of receiving the confirmation email. After 1 hour, please contact us directly at support@digipinit.com for assistance.