Frequently Asked Questions
Why are your prices so low compared to retail stores?
We buy surplus licenses in bulk and deliver digitally, cutting out extra costs like packaging and shipping. This lets us offer great prices without compromise.
Is my payment and personal information safe?
Yes. All payments go through SSL-secure systems like Stripe, Apple Pay, or Google Pay. We don’t store full card details, and your personal data stays private under our policy.
How does the purchase and delivery process work?
You choose what you need, pay through our secure checkout, and receive your key instantly by email once payment clears. Everything we deliver is digital — no boxes, no delays. If the email doesn’t appear right away, check all folders. Still can’t find it? Just contact us and we’ll resend it immediately.
How long will it take to receive my product?
Once your order is placed and confirmed, you’ll receive an email from support@digipinit.com with your activation key, Microsoft download link(s), and setup instructions.
Do you offer help with installation or activation?
Yes, we provide free, premium-level support for installation and activation with every purchase. Our team is here to help you get set up without any extra fees.
How do I install or activate my Microsoft software?
Each product email includes simple steps. You follow them and it starts working within minutes. There’s nothing complicated in it. If something goes wrong, we help. That’s part of what we do.
What if my license key doesn’t work?
Sometimes a code doesn’t activate right away. It happens. If that’s the case, contact us. We’ll check your order and send a new key if needed.
You’re covered under a 180-day refund and replacement guarantee, so you never lose out.
Can I return or exchange a license key?
Yes, we offer a 180-day refund and replacement guarantee. If you’re not satisfied, just contact us! Details are in our Refund & Return Policy.
How can I contact customer support?
If you need help with setup, activation, or anything with your order, email support@digipinit.com. We read every message and reply fast.