Last updated August 6, 2026
This Privacy Notice for Digipinit ("we," "us," or "our") describes how and why we might collect, store, use, and share ("process") your personal information when you use our services ("Services"), including when you:
- Visit our website at https://digipinit.com/, or any website of ours that links to this Privacy Notice
- Place an order, contact us for support, or communicate with us in any other way
1. Information We Collect
In Short: We collect personal information that you provide to us directly and information we gather through your use of our Services.
We may collect the following types of information:
- Personal Identifiers: Name, email address, and similar contact information.
- Transaction Information: Purchase history, payment details, and billing information.
- Usage Information: How you interact with our website, including IP address, browser type, and device data.
- Cookies and Tracking Technologies: Data collected to personalize your experience and improve our site.
We collect this information from you directly when you place an order or contact us, and automatically through cookies and similar technologies when you browse our website. We do not collect sensitive personal information, and we do not buy personal information from data brokers.
We may also collect data through trusted third-party tools that help us process your order and improve our services.
For a detailed breakdown of the types of data we collect through cookies, please refer to our Cookie Policy.
2. How We Use Your Information
In Short: We use your information to process and deliver your order, support you, and run our business.
We use the personal information we collect to:
- Provide, operate, and improve our store
- Process your payment and complete your purchase
- Deliver your order and send your order confirmation by email
- Respond to your questions and provide customer support
- Provide remote setup assistance when you request it
- Send you marketing emails about offers and new products, which you can opt out of at any time
- Detect and prevent fraud and malicious activity
- Comply with our legal obligations, including tax and accounting requirements
We rely on trusted service providers to help us with some of these tasks, as described in section 3.
3. Sharing Your Information
In Short: We do not sell your personal information. We may share limited information with the partners who help us run our business, and with advertising partners as described below.
- Service Providers: We may share limited information with trusted partners who help us operate our business, for example, to process payments, deliver your order, send emails, provide customer support, analyze website performance, prevent fraud, handle payment disputes, or provide IT and system administration services. These partners are required to protect your data and may only use it to provide services to us.
- Advertising Partners: We advertise our products online. Our advertising and analytics partners may receive information about your visit through cookies, which can be used to measure our advertising and to show you our products on other websites. Under California law this may be considered "sharing" for cross-context behavioral advertising. You can limit this using the browser controls and opt-out links in our Cookie Policy, or by contacting us.
- Legal Compliance: We may disclose your information when required by law, such as to comply with legal processes or protect our rights.
We do not sell your personal information.
4. Where We Process Your Information
In Short: Your information may be processed in the United Kingdom, the European Union, or the United States.
We operate from the United Kingdom, and our service providers may process information in the United Kingdom, the European Union, or the United States. Wherever your information is processed, we take steps to make sure it is protected in line with this Privacy Notice.
5. How Long We Keep Your Information
In Short: We only keep your personal information for as long as necessary for the purposes outlined in this Privacy Notice, or as required by law.
We keep order and transaction records for as long as required for tax and accounting purposes. We keep support conversations for as long as needed to resolve your issue and handle any follow-up. We keep marketing contact details until you unsubscribe.
When we no longer need your information, we will delete or anonymize it. In some cases, we may store your information for a longer period for backup or legal reasons, but it will be isolated from further processing.
6. How We Keep Your Information Safe
In Short: We implement appropriate security measures to protect your personal information.
We use appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.
7. Do We Collect Information from Minors?
In Short: We do not knowingly collect information from children under 18.
We do not knowingly collect or solicit data from anyone under 18. If we learn that we have collected personal information from a minor, we will take steps to delete it as soon as possible.
8. Your Privacy Rights
In Short: You have rights regarding your personal information, including the ability to access, correct, or delete it.
Depending on where you live, you may have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Correct any inaccuracies in your information.
- Deletion: Request that we delete your personal information.
- Withdraw consent: If we process your information based on consent, you can withdraw it at any time.
- Opt out of marketing: Unsubscribe from marketing emails by clicking the unsubscribe link or contacting us.
To exercise any of these rights, contact us or email support@digipinit.com. We will ask for enough information to confirm your identity, usually the email address you used at checkout and your order number.
9. Complaints
In Short: Contact us first and we will do our best to resolve your concern.
If you have a complaint about how we handle your personal information, please contact us first and we will do our best to resolve it. You may also lodge a complaint with your local data protection authority. In the United Kingdom, this is the Information Commissioner's Office (ico.org.uk).
10. Do Not Track and Opt-Out Signals
In Short: We do not respond to Do Not Track signals, but we recognize opt-out preference signals where required by law.
Some browsers allow you to signal a preference not to be tracked online (DNT). There is currently no industry standard for recognizing or responding to DNT signals, so we do not honor them at this time.
Where required by law, we treat browser-based opt-out preference signals, such as Global Privacy Control (GPC), as a valid request to opt out of the sharing of your personal information for advertising.
11. California Residents' Privacy Rights
In Short: California residents have specific rights under the California Consumer Privacy Act (CCPA), as amended.
In the past 12 months, we have collected the categories of personal information described in section 1: identifiers, commercial and transaction information, and internet or network activity information. We collect this information directly from you and automatically through your use of our website, and we use it for the purposes described in section 2. We disclose it to the categories of third parties described in section 3.
We do not sell personal information. We may share personal information with advertising partners for cross-context behavioral advertising, as described in section 3. We do not collect or use sensitive personal information, so the right to limit its use does not apply.
If you are a California resident, you have the right to:
- Know what personal information we have collected, used, and disclosed.
- Correct inaccurate personal information we hold about you.
- Delete personal information we have collected from you.
- Opt out of the sale or sharing of your personal information.
- Non-discrimination: Exercise these rights without receiving different pricing or service.
To exercise any of these rights, contact us or email support@digipinit.com, using the process described in section 8.
12. Updates to This Privacy Notice
In Short: We may update this Privacy Notice as necessary to stay compliant with applicable laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. If we make significant changes, we may notify you through a notice on our website or by email.
13. Contact Us
If you have questions about this Privacy Notice or how we handle your personal information, please contact us or email support@digipinit.com.