Terms & Conditions

Last updated January 8, 2025

These Terms and Conditions ("Terms") are an agreement between you ("you" or "user") and Digipinit ("we," "us," or "our"). They govern your access to and use of our website, https://digipinit.com/ ("Website"), and any services provided by us through the Website or in connection with the purchase of products.

By accessing or using the Website and services, you acknowledge that you have read, understood, and agree to these Terms. If you disagree with any part of these Terms, you must not use our services or purchase any products.

We reserve the right to modify, update, or change these Terms at any time without prior notice. Any changes will be posted on this page, and the revised Terms will be effective immediately upon posting. Please review this page periodically for updates.

1. Agreement to Terms

By accessing or using the Website and services, you agree to comply with these Terms and our Privacy Policy, Refund Policy, and other applicable policies. If you do not agree with these Terms, you must not use the Website or services.

Your continued use of our Website constitutes acceptance of any changes made to the Terms. It is your responsibility to check these Terms regularly to ensure you are aware of any updates.

2. User Account and Registration

To access certain features of the Website, you may be required to create an account. By registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and any activities that occur under your account.

You must notify us immediately if you believe your account has been compromised or if there is any unauthorized use of your account.

We reserve the right to suspend or terminate your account if we believe that you have violated any part of these Terms or engaged in fraudulent activity.

3. Products and Services

We offer digital products related to Microsoft products (e.g., Microsoft Office, Windows Server, Windows) for sale on the Website. All digital products are delivered electronically, and you will receive an email with instructions on how to access or activate the purchased products upon successful payment.

The products sold are licensed by their respective publishers, and you agree to comply with the licensing terms specified by the publishers. Digipinit does not own the intellectual property rights to the software but provides the means to acquire valid licenses.

4. Payment Terms

All payments for purchases made through the Website must be completed using our secure payment gateway. We accept various payment methods, including credit cards and digital payment services.

By making a purchase, you authorize us to charge your chosen payment method for the full amount of the transaction. Payments are non-refundable except in the case of defective or non-functioning products, as outlined in our Refund Policy.

You agree to provide accurate billing information and to notify us of any changes to your payment details. In the event of a payment failure, we may suspend or cancel your order.

5. Delivery of Products

Once a purchase is completed and payment is confirmed, digital products will be delivered to the email address you provided during checkout. Depending on the product, delivery may involve providing activation keys or directing you to a download link.

If you do not receive your product within a reasonable time frame (as stated in the product details), please contact our customer support at support@digipinit.com.

We are not responsible for delays caused by technical issues, incorrect email addresses, or failure to check your spam folder.

6. Refund and Return Policy

We want you to be satisfied with your purchase. Our Refund and Return Policy provides a process for returning or exchanging products in certain circumstances.

  • Defective Products: If the product you purchased is defective or does not work as expected, you are entitled to request a refund or exchange within the time period specified on our Website.
  • Non-Defective Products: We also accept returns for non-defective products under certain conditions. Please refer to our Refund Policy for specific eligibility criteria.

Refunds will be processed according to the terms outlined on the Website and in the refund section. In some cases, we may require you to provide additional information to process your return or refund request.

7. Product Usage and Restrictions

By purchasing a product, you are granted a non-exclusive, non-transferable license to use the product according to the terms set by the software publisher. You agree not to:

  • Modify, reverse engineer, or distribute the software in any way not permitted by the publisher's terms.
  • Resell or transfer the product to others without permission.
  • Use the product for any unlawful purpose.

Digipinit does not provide technical support for the products beyond what is required for license validation or basic usage issues.

8. Privacy and Data Collection

We take your privacy seriously. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our Website, you consent to the collection and use of your personal data as outlined in the Privacy Policy.

You may access and update your personal information in your account settings on our Website.

9. Limitation of Liability

To the fullest extent permitted by law, Digipinit is not liable for any indirect, incidental, special, or consequential damages arising out of your use of our Website or the products purchased. This includes, but is not limited to, any loss of profits, data, or business interruption, even if we were advised of the possibility of such damages.

Our total liability to you in connection with any purchase or use of the Website is limited to the amount you paid for the product or service in question.

10. Termination of Services

We reserve the right to suspend or terminate your access to the Website and services at our discretion, without notice, if we believe you have violated these Terms or engaged in any unlawful activities.

You may terminate your account at any time by contacting us at support@digipinit.com.

11. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Digipinit is based. Any disputes arising from these Terms shall be resolved through arbitration or in the appropriate court of law.

If you have a dispute with us, please contact us first to attempt to resolve the issue before seeking legal recourse.

12. Contact Us

If you have any questions about these Terms or need to contact us, please reach out at +44 7418 601701 or support@digipinit.com.