Refund Policy
We offer a voluntary 30-day money-back guarantee from the date of sale. If 30 days have passed, unfortunately, we cannot offer you a full refund or exchange.
ELIGIBILITY
To be eligible for a refund, the item must be unused and in its original condition. Proof of purchase is required.
LATE OR MISSING REFUNDS
If you haven’t received a refund:
- Check your bank account.
- Contact your credit card company.
- Contact your bank.
- If the refund is still not received, contact us at support@digipinit.com.
EXCHANGES
To initiate a return, please contact us at support@digipinit.com.
REFUND PROCESS
To return a product within the 30-day money-back guarantee:
- Send a refund request with order details to support@digipinit.com.
- Receive and complete the Declaration Form we provide.
- Upon receiving the form, we will process your return within 48 hours.
- Refunds typically take 5-7 working days to appear in your account, depending on your bank.
IMPORTANT
If your order was not purchased via www.digipinit.com, refer to the return policy of the respective shop.